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Complaints and Comments

If you have a complaint, concern, or even a comment or suggestion about the service you have received from the doctors or any staff working in the practice, please let us know.  Where there is concern about the safety of an adult, child or young person or of suspected abuse this can also be received by reception staff.  Please request a form from reception.  Staff are available to assist with completion if required.




New Immunisations for 2013

Adults aged 70 (born 2.9.42 - 1.9.43) and 79 (born 2.9.33 - 1.9.34) are invited to have a vaccination which protects against shingles.  Please see the New Imms for 2013 page under Clinics & Services above for more information.

Measles Epidemic 2013

It is never too late to be vaccinated against measles.  Parents of unvaccinated children, teenagers and young adults who have missed out on MMR should urgently arrange for them to be vaccinated by their GP surgery who have extra stocks of vaccine available now.

If you are unsure of your child's vaccination status, please speak to reception who can check their record.  Children who have had only a single dose will require a booster, and those who have never been vaccinated will require 2 doses of MMR vaccine for complete protection. 

Staff Training

Please note that the surgery will be closed for staff training from 1pm on Tuesday 13th May.  We will re-open for all routine services as usual at 8.30am on Wednesday 14th May.

If you need to contact a doctor in an emergency please call:

01296 850011 (1pm - 6.30pm)

111 (6.30pm - 8am)

Waiting Times

Occasionally both GPs and nurses will see patients who need extra consulting time, and this may result in extended waits for other patients.  We apologise in advance for this.  If you feel you are unable to wait to see your usual GP please speak to reception.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

(Site updated 23/04/2014)
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Patient Survey Results and Action Plan - March 2014

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