From 1st April 2016, patients may request access to the standardised coded element of their medical record. This includes medication, allergies, immunisations, problems (medical history), test results (with GP comments) and consultation codes.
In order to make online record access available we are required to verify your identity. You will need to attend the surgery with one photo ID and one proof of address. After completing the access form required we can start the process of making your record available to you online.
1. Read the cautionary information below.
2. Complete the registration form at the foot of the page and bring to the surgery with your photo ID and proof of address.
3. If you decide that you do not want to access your main clinical record, you may still register to use the online system to book appointments and order repeat prescriptions.
Patient Online: Records Access
Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. In general this decision will not affect the quality of your care.
You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.
The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.
If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
Before you apply for online access to your record, there are some other things consider.
Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details
THINGS TO CONSIDER |
Forgotten historyThere may be something you have forgotten about in your record that you might find upsetting. |
Abnormal results or bad newsIf your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them. |
Choosing to share your information with someoneIt’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure. |
CoercionIf you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time. |
Misunderstood informationYour medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation. |
Information about someone elseIf you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible. |
Registration form for Access to GP Online Services (incl medical record)
Please remember to bring your photo ID and proof of address to the surgery with you when you bring in the completed form.